Rating Summary

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Rest Drums& Cables

5
26 May 2020 , Melissa J (Wyoming , )

Great fast friendly service. He was done within less then a hour. The door opens better now.

Very friendly and knowledgeable

5
20 March 2020 , Heather M (Byron Center, )

We had four garage doors replaced and wouldn’t think twice about hiring Bouma Bros again!!

Installed product:

Acadia 138 Garage Door

Huisman Door

1
19 March 2020 , ED H (Caledonia, )

Very happy with the overhead door, opener and installation

Company response:

Thanks Ed! Glad you are happy with you new door and operator. We do appreciate your business!

Installed product:

Eastman Garage Door

still waiting for a quote

1
15 March 2020 , barb b (wyoming, )

So disappointing with this company. We did have great service in the past. Called a couple weeks ago to get a quote replacing a garage door and opener and we are still waiting. Good thing we are… Read more So disappointing with this company. We did have great service in the past. Called a couple weeks ago to get a quote replacing a garage door and opener and we are still waiting. Good thing we are not holding our breath. My son had to call twice and was told the email was already sent. If that is the case, still waiting. Such poor customer service. Never again will we call you. I didn't even want to give a one star because certainly you don't deserve it and unfortunately it was required. (...)

Company response:

Hello Barb! I am sorry you haven't received your quote. You asked for your quote on March 4 and we emailed it to you on March 6. A couple of days later your son called so we tried sending it to a different (...)

Broken garage door opener

5
19 February 2020 , Lisa M (Grand Rapids, )

Called at 7 am and repair completed by 10am the same day. Unbelievable! Garage door not only works, but opens and closes so quietly.

Saved the day

5
31 December 2019 , CHRISTIN B (Jenison, )

Thank you for coming out and fixing the broken spring on our garage door. It was so nice that he even did it on New Year's Eve! Much appreciated!

Company response:

Thank you for choosing Bouma Bros. Happy New Year!

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