Rating Summary

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Next Day Service Torsion spring broke

5
22 December 2020 , Steve A (Hudsonville , )

12/22/2020 Bouma Bros. Tech came out assessment done finished work in under 1 hour!
Best CS., Technician, parts. Competitive fair price!

Company response:

Thank you Steve!

Excellent Service

5
08 December 2020 , Bruce B (Byron Center, )

We had an issue with the torsion spring on our garage door that we had installed by Bouma Brothers several years ago. At that time the installation, many years ago, the service was excellent. The… Read more We had an issue with the torsion spring on our garage door that we had installed by Bouma Brothers several years ago. At that time the installation, many years ago, the service was excellent. The standards of client care have not gone down. They have actually excelled in this unusual time.
We contacted Bouma on Sunday/Monday, the repairman was there promptly Monday Morning. Quick and efficient. We appreciated his attention to detail and safety measures - wearing mask etc. Thank you !

Company response:

It has been an interesting year! Thanks for taking the time to tell us how we are doing. We appreciate your business, past and present!

Very satisfied!

5
23 November 2020 , CJ B (Jenison, )

I contacted Bouma Bros because we were having issues with opening/closing our garage door and we were in need of a new garage door opener. Bouma Bros oiled and adjusted our garage door, replaced our… Read more I contacted Bouma Bros because we were having issues with opening/closing our garage door and we were in need of a new garage door opener. Bouma Bros oiled and adjusted our garage door, replaced our non working garage door opener with a new Genie opener and hauled away the old opener. The garage door and Genie opener both work great! I found this company to be reliable and professional from start to finish and I was very satisfied with all interactions. I highly recommend their services.

Company response:

Thanks for letting us know how we are doing CJ! We appreciate your business!

Door fix

5
20 November 2020 , JODY N (Jenison, )

I called the day prior because my garage door would close and then open. A representative came out the very next day. I was impressed. He fixed the issue, we so nice and professional. I always use… Read more I called the day prior because my garage door would close and then open. A representative came out the very next day. I was impressed. He fixed the issue, we so nice and professional. I always use this place because you know you are going to get the professional service, at a decent price, and a very thorough job.

Company response:

Thanks for always choosing Bouma Bros Jody and for taking the time to tell us how we are doing!

Truly satisfied

5
19 August 2020 , Trish T (Wyoming, )

from beginning to end, Bouma Brothers exceeded expectations. We love the new garage door and opener.

Company response:

Glad to hear you love your new door! Thank you!!

Rest Drums& Cables

5
26 May 2020 , Melissa J (Wyoming , )

Great fast friendly service. He was done within less then a hour. The door opens better now.

Company response:

Thanks for trying Bouma Bros. Mellisa! I hope we earned your business!

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