Rating Summary

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Your employees!!

5
04 November 2021 , Kris T

Very impressed with service rep that came to do possible repair and once again with the two young men that came to install new garage opener. All three were extremely kind, friendly and very… Read more Very impressed with service rep that came to do possible repair and once again with the two young men that came to install new garage opener. All three were extremely kind, friendly and very knowledgeable!! Great customer service…rare these days. Wish I knew their names for a personal shout out….thanks guys!

Quick and affordable

5
19 October 2021 , Jeremy E (Wyoming, )

I had an issue with a spring on my very old garage door. The technician showed up the next day and offered to fix it on the spot, at a very affordable rate. I will definitely be ordering my new… Read more I had an issue with a spring on my very old garage door. The technician showed up the next day and offered to fix it on the spot, at a very affordable rate. I will definitely be ordering my new garage door from them in the near future.

Company response:

Thanks for the review Jeremy! Glad we got you fixed up so quick and look forward to replacing your door for you!

best service

5
06 October 2021 , Jan B (Grand Rapids, )

The technician arrived within 12 hours of to repair my aging garage door.

Company response:

Thank You Jan!!! Not sure what happened to your sticker but I am going to work at getting one back to you!

Outstanding service!

5
02 June 2021 , Scott B (East Grand Rapids, )

We have used Bouma Bros. for close to three decades for garage door service They are terrific--quality work, fair prices, good communication. A few weeks ago, we had our springs replaced and then I… Read more We have used Bouma Bros. for close to three decades for garage door service They are terrific--quality work, fair prices, good communication. A few weeks ago, we had our springs replaced and then I recently noticed that there was a small gap at the bottom when the door was closed. I called yesterday to see if they could come take a look. Today they came, fixed the gap so it closes well, and no charge given their good warranty on workmanship. Once again, we were so glad for Bouma Bros!

Company response:

Thanks Scott! We appreciate you choosing Bouma Bros. for 30 YEARS!!! That is awesome!

overhead door

5
13 May 2021 , Aaron B (ADA, )

The experience I had at Bouma Bros was exactly how I wish every job went. I called, they measured, they got me a price by next day, we scheduled, they installed a high quality insulated overhead door… Read more The experience I had at Bouma Bros was exactly how I wish every job went. I called, they measured, they got me a price by next day, we scheduled, they installed a high quality insulated overhead door in my shop, and it is exactly what I wanted.

Aaron Vanden Berg Owner @ Environmental System Solutions Ada MI

Company response:

Thanks Aaron! Glad to hear the door that we installed met your expectations!

Awesome service from Bouman Bros.

5
13 May 2021 , Randy T (HUDSONVILLE, )

My experience with Bouma Bros. was awesome.

Needed to replace my garage door and all the tracks etc. as a result of my backing into mine this Winter. I contacted Greg who provided me all… Read more
My experience with Bouma Bros. was awesome.

Needed to replace my garage door and all the tracks etc. as a result of my backing into mine this Winter. I contacted Greg who provided me all the brochures and samples to determine which door I need and what style to order. I selected the door I wanted, the technician came out right away to verify the measurements, door was ordered and installed. Love my new door. Such great service and so easy to work with !!

Company response:

Thanks for taking time to tell us how we did! Glad you are loving your new door. We appreciate the business!

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