Rating Summary

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Awesome

5
24 March 2021 , Earl Harman (Shelbyville, )

Great company and professional service.

Quality Service

5
16 January 2021 , Carla Fles (Byron Center, )

The day I called a technician came out to assess the problem with our opener. We received an estimate and got a new garage door opener ordered. Quality service and appreciated the professional input… Read more The day I called a technician came out to assess the problem with our opener. We received an estimate and got a new garage door opener ordered. Quality service and appreciated the professional input and recommendation.

Company response:

Thank you Carla! Glad we could help! Thanks for supporting Local!

Excellent Service

5
12 January 2021 , Shirley Taylor (Jenison, )

We always use Bouma Bros. for all of our garage door services. They have excellent customer service and excellent techs. We highly recommend their service.

Company response:

Thank you Shirley! We appreciate your business and taking the time to leave a review!

Next Day Service Torsion spring broke

5
22 December 2020 , Steve Allen (Hudsonville , )

12/22/2020 Bouma Bros. Tech came out assessment done finished work in under 1 hour!
Best CS., Technician, parts. Competitive fair price!

Company response:

Thank you Steve!

Excellent Service

5
08 December 2020 , Bruce Boersma (Byron Center, )

We had an issue with the torsion spring on our garage door that we had installed by Bouma Brothers several years ago. At that time the installation, many years ago, the service was excellent. The… Read more We had an issue with the torsion spring on our garage door that we had installed by Bouma Brothers several years ago. At that time the installation, many years ago, the service was excellent. The standards of client care have not gone down. They have actually excelled in this unusual time.
We contacted Bouma on Sunday/Monday, the repairman was there promptly Monday Morning. Quick and efficient. We appreciated his attention to detail and safety measures - wearing mask etc. Thank you !

Company response:

It has been an interesting year! Thanks for taking the time to tell us how we are doing. We appreciate your business, past and present!

Very satisfied!

5
23 November 2020 , CJ Brocker (Jenison, )

I contacted Bouma Bros because we were having issues with opening/closing our garage door and we were in need of a new garage door opener. Bouma Bros oiled and adjusted our garage door, replaced our… Read more I contacted Bouma Bros because we were having issues with opening/closing our garage door and we were in need of a new garage door opener. Bouma Bros oiled and adjusted our garage door, replaced our non working garage door opener with a new Genie opener and hauled away the old opener. The garage door and Genie opener both work great! I found this company to be reliable and professional from start to finish and I was very satisfied with all interactions. I highly recommend their services.

Company response:

Thanks for letting us know how we are doing CJ! We appreciate your business!

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